VoiceTrics — AI call analytics for estate agencies
Call analytics for estate agencies

Every call, analyzed — without listening to a single recording

VoiceTrics reviews the calls about your listings: it shows where the conversation stopped short of a viewing, what the agent never asked, and what each lost enquiry was worth.

All data processed in Russia
example · demo data
6.5out of 10
Sales
Call #14 — Olga
New lead · Sales profile
  • Greeted the caller and introduced herself
  • Asked about budget and how they are paying
  • Never offered a specific viewing time
“Alright, I'll think it over and call you back myself…” — no contact captured, no next step agreed
Lost revenue
≈ $2,400

You paid for that enquiry. What was said on the call, you don't know

Nobody listens to the calls: the head of sales has no time for hundreds of recordings a week.

It's unclear where the enquiry fell apart: the mortgage was never discussed, no viewing offered, no contact taken.

There is a script, but no way to check whether anyone follows it on the fiftieth call of the day.

There's nothing to train a new hire on: what a strong agent does differently is invisible.

Checklist

What a call about a listing is reviewed against

This is what a review of an inbound enquiry looks like. The criteria are built around your agency's script — we put this list together with you at the start rather than handing it over ready-made.

Inbound call about a listing

  • Greeted the caller, introduced themselves and named the agency
  • Confirmed which listing the call is about
  • Established the purpose: to live in, to invest, to upsize
  • Established the budget and how they are paying — cash, mortgage, pre-approved
  • Asked whether they need to sell first: a chain changes the whole deal
  • Described the property properly, rather than «just come and see it»
  • Handled the objection about price
  • Offered a specific viewing time
  • Captured a name and a way to reach them

How the call ends

The most expensive part is lost in the last thirty seconds: the caller sounds interested, but there is no next step — and the enquiry goes quiet.

  • Agreed the next step and named a date for it
  • Offered alternative listings when this one didn't fit
  • Didn't promise what they don't know: title, negotiability, timing
  • Didn't set a date for the next contact
How it works

The system listens to your calls for you

1

Recordings reach the system

Call recordings are uploaded and processed automatically — with no manual routine.

2

Transcription and analysis

The VoiceTrics engine transcribes the call and reviews it against criteria built around your script.

3

You get the report

A score, the reasons an enquiry was lost and ready-made analytics — in the app and in Telegram.

See how it looks

The interface is the same for every field: the enquiry list, a call card with its checklist and quotes, the team overview, and the money lost on enquiries nobody followed up.

Open the demo

The demo is built on a dental clinic's calls — that is our first field, and the review there follows its checklists. Look at the interface and at how a review is put together: for real estate the criteria differ, the screens don't.

Pricing

You pay per call, not per minute

A 15-minute conversation is analysed in the same depth as a two-minute one — and costs the same. You pay per call, not per minute, so the bill is always predictable.

Start — free, forever

100 calls every month · AI analysis of every call · no audio storage

Connect your own phone system — VoiceTrics analyses the calls automatically. No time limit, no card required.

Get started free

Basic

For a single office

$70/mo

up to 500 calls per month

No long-term commitment. Billed monthly.

Choose Basic

Signing up is free — switch plans from inside your workspace

  • Every call analysed — with nobody listening manually
  • Checklist score — with the reasoning behind it
  • AI assessment of conversation quality
  • Whether the enquiry reached a viewing — and why not
  • Top lost revenue, in money
  • Enquiry value: who to call back first
  • Quotes from the conversation backing every conclusion
  • Per-agent analytics and a team overview
  • Automatic reports and alerts to messengers
  • Excel export
  • Processing inside Russia, no transfer abroad

Network

For a group of offices

Custom quote

Unlimited call volume

Priced individually, based on the number of locations and the expected volume.

Contact us

The estimate is free — we tailor the terms to your volume

  • Everything in Business, plus:
  • Consolidated analytics across all locations
  • Individual checklists for each location
  • A dedicated account manager

Calls beyond the limit — $0.11 per call. Analysis continues automatically. If your volume regularly exceeds the limit, we'll put together custom terms. On Start, analysis pauses once the limit is used up.

Frequently asked questions

Do we have to install anything?
No. The hosted version runs in a browser — nothing to install or maintain. If you would rather work locally, there is a Windows build you can install on an ordinary computer.
Will it work with our phone system / PBX?
Yes. Recordings are pulled from your cloud PBX automatically — MangoOffice, UIS, CoMagic and Novofon are supported today, other providers on request. Any audio file (MP3, WAV, OGG, M4A and others) can also be uploaded by hand from the browser.
Can the checklist be tailored to our script?
Yes, and for real estate it is the only way: we don't ship a ready-made «for estate agents» set — the criteria are built around your script at the start. Tell us what an agent must find out and how the call must end, and that is what gets scored.
Where does customer data go? Does it leave the country?
By default all processing happens inside the Russian perimeter and the data never crosses the border. In the hosted version the recordings live on our server in Russia, under a data-processing agreement. In the air-gapped mode nothing leaves your perimeter at all. International models are a separate opt-in, switched off by default.
Free plan

100 calls every month — free

Your workspace is created automatically — credentials arrive by email within a minute.

  • No time limit
  • Full AI analysis of every call
For the first 10 companies — the Business plan at $95 instead of $130. The price is locked for 12 months.
  1. Pick your workspace address
    agency.voicetrics.ru
  2. A minute later the address, login and password land in your inbox
  3. Upload your first recordings and see the breakdown
Get started free

Need a hand setting it up? Get in touch — we'll do it with you.

Want the full picture? The home page covers every feature, the Windows build, how privacy and data residency work, integrations and how this differs from a CRM.